Shipping Policy
Last updated: November 4, 2026
Where we deliver
We serve customers in the United States, Canada, the United Kingdom and Australia. Available delivery options and shipping charges for your address are shown at checkout before payment.
Delivery time
Estimated delivery is 7–15 days from order confirmation. This estimate includes order preparation and transit. It is an estimate, not a guaranteed arrival date; customs checks, public holidays, weather and carrier disruptions may affect delivery.
Tracking and delivery assistance
When tracking becomes available, we will provide the tracking details by email. If your order has not arrived within the estimated window, or tracking shows a delivery you have not received, contact support@nobatonshop.com with your order number so we can investigate and arrange an appropriate resolution.
Addresses, charges and customs
Check your delivery address before placing an order. Email us promptly if it needs to change; we may be unable to change an order already dispatched. Shipping charges and any taxes or duties collected by us are displayed at checkout. For international shipments, any import charges not collected at checkout may be requested by the destination authority or carrier. Contact us before ordering if you need clarification.
Returns
We offer 30-day free returns and exchanges. See our Returns & Exchanges Policy for instructions. This policy does not limit your statutory rights.
NOBATON is operated by ARANCX INC.
Email: support@nobatonshop.com
Business address: 4902 E Willetta St, Phoenix, Arizona 85008, United States
Website: nobatonshop.com
Please contact us before returning an item so we can provide the correct return instructions and a prepaid return method. The business address is not automatically the return destination.