Frequently Asked Questions
Where do you ship?
We serve the United States, Canada, the United Kingdom and Australia. Availability for your address is confirmed at checkout.
When will my order arrive?
Estimated delivery is 7–15 days from order confirmation, including preparation and transit. See our Shipping Policy.
Can I return or exchange an item?
Yes. Contact us within 30 days of delivery for free returns or exchanges. We arrange prepaid return shipping. See our Returns & Exchanges Policy for item-condition details.
How do I choose my size?
Use the size information on the individual product page. Sizing can differ between products. If you need help, email the product link and your measurements to support@nobatonshop.com.
How do I track my order?
Use the tracking details in your shipping confirmation. If you need help, email your order number to support@nobatonshop.com.
Can I change or cancel my order?
Email us as soon as possible. We will try to help before dispatch. If your order has already shipped, our returns process is available. Statutory cancellation rights remain unaffected.
Which payment methods can I use?
The options available for your order are shown at checkout.
NOBATON is operated by ARANCX INC.
Email: support@nobatonshop.com
Business address: 4902 E Willetta St, Phoenix, Arizona 85008, United States
Website: nobatonshop.com
Please contact us before returning an item so we can provide the correct return instructions and a prepaid return method. The business address is not automatically the return destination.